plant diversity

Conversations, Culture Change and Trust

Conversations, Culture Change and Trust A short time ago, Ana Neves, a knowledge management specialist in Portungal, asked me some challenging Questions on Conversations, Culture Change and Trust. … … On your website, you say « Every conversation shapes culture ». But culture also shapes the conversation. Do you have any suggestions on how organisations can be Read More

plant diversity

Purpose, Motivation, Engagement

Purpose, Motivation, Engagement We so often hear business leaders talking about the challenge of motivating people. They don’t understand. We can’t positively motivate anyone. Motivation is intrinsic. However, where there is a clear business need, we can invite people to engage in any change process by genuinely appealing to their emotions … purpose drives us. Read More

plant diversity

(Mis-)Representing the Fundamentals of Change … An Ethical Question?

(Mis-)Representing the Fundamentals of Change … An Ethical Question? I attended an interesting international conference earlier this month which, not unusually, had a programme over-subscribed with keynote speeches. One of these keynotes concerned itself with managing change. The abstract referred to « some of the fundamental reasons why transformational change is difficult ». The speaker is a Read More

plant diversity

The Power of « I don’t know »

The Power of « I don’t know » During the past three months, I’ve been confronted with the following challenges from colleagues and clients … « This approach would not work with Indians. » (from a colleague who has never been to India and never worked with Indians) « I think in terms of the ‘average client’. » (from a colleague) Read More